With MIDAS v4.15 just around the corner, we’re giving you a “first look” here on our blog into some of the exciting hilights coming in the next update to our web based room booking and resource scheduling software…
From the very outset MIDAS has included an ability to allow non-users (i.e. visitors to your website, members of the public, etc) to check availability of your facilities and submit booking “requests” online.
These booking “requests” then go into a pending booking requests queue, where administrative users can quickly approve or reject each request. Approved booking requests then become “confirmed” bookings.
You can find out more about how this works in our “Accept Booking Requests Online” video tutorial.
We know that our customers love this long-standing feature of MIDAS – not least of all because it makes their lives significantly easier (as people can check room availability themselves, without having to phone/email/speak to an administrator)
We also know that some of our customers would like for the Public Booking Request features to go one step further and allow people to check availability, book and pay for their booking instantly there and then (rather than having to be invoiced for their booking at a later date)
That’s why in addition to the “Web Request” features of MIDAS, for v4.15 we’re also introducing a “Web Booking” feature.
The “Web Booking” process is very similar to the traditional “Web Request” process, with the addition of a payment step, allowing the individual to pay to confirm their booking.
Here’s How It Works:
1) A person selects the date(s)/time(s) they wish to book, and MIDAS checks their availability
2) If available, the person can enter more details about their booking and continue to the payment page
3) At this point, the booking is temporarily added as a “tentative” booking until the person completes payment, at which point the tentative booking automatically becomes a “confirmed” booking
If the person fails to complete their payment in a timely manner (the time frame of which is definable by an administrator), the temporary tentative booking will automatically expire, and the person will need to re-start the booking process.
As the “Web Request” and “Web Booking” features share a set of common settings, the previous “Web Request” tab on the Manage MIDAS screen has been redesigned in v4.15 to become a “Public Settings” tab:
As you can probably work out from the above screenshot, the new auto-venue selection option we unveiled earlier this month, will also be available for “Web Booking”.
The combination of new auto-venue selection and Web Bookings helps make MIDAS even more suitable for hotels, B&B’s, hostels, and other overnight accommodation businesses, whose customers will now be able to truly “book online”!
You may like to check out some of the other features of MIDAS v4.15 too!
|MIDAS v4.15 is coming soon! To be notified when it becomes publicly available, please join our mailing list, or to be among the very first to try the v4.15 “Beta”, why not join the Beta Test? (We reward our Beta testers too!)|