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Posts Tagged: addons

Coming Soon: Reviews Addon

With the latest update (v4.24) to our MIDAS web based room booking and resource scheduling software fast approaching, we’ve been introducing some of the highlights of the new update over the past few blog posts.

In our previous post, we revealed a new editable “Booking Feedback” template and options to allow your MIDAS system to automatically send clients a post-booking follow-up email. This could be used, for example, to thank them for their recent visit and to encourage them to use your facilities again soon.

To further enhance and extend this new feature, we’re also introducing a new optional “Reviews” addon, which works in conjunction with this feature. This addon allows you to automatically collect feedback, ratings, and reviews of your facilities/business on leading independent review sites, such as Trustpilot.

Initially, the new optional “Reviews” addon supports four leading independent review platforms;

Collect Reviews
https://collect-reviews.com
Reviews.io
https://reviews.io
Trustpilot
https://trustpilot.com
TrustSpot
https://trustspot.io

How It Works

The “Reviews” addon works by automatically notifying an independent review collection platform after a client’s booking has taken place at your facilities. The review platform then in turn sends out a review invitation by email to your client asking them to leave a review or rating of your business on their website.

Here’s how the process works:

  1. A client’s booking in MIDAS takes place.
  2. Shortly thereafter, MIDAS automatically sends the client a post-booking email (the content of which is customizable via a template)
  3. When this email is sent, it is also transparently BCC’d (Blind Carbon Copied) to your chosen review collection platform
  4. The review platform in turn sends your client an invitation to rate/review your business on their independent review platform

What you’ll need

In order to be able to take advantage of the functionality the optional”Reviews” addon offers, you’ll need the following:

Complete documentation for the new Reviews addon is available online.

Once MIDAS v4.24 is released, new customers will be able to purchase the “Reviews” addon through our secure site.

Existing customers with valid subscriptions running MIDAS v4.24 may add the optional “Reviews” addon to their system by upgrading.

Are there any other review platforms you’d like to see included in this addon in the future? Let us know!

Work is nearly complete on the next update to our MIDAS web based room booking and resource scheduling software. We anticipate this to be released next month.

In previous posts, we introduced the new setup/breakdown time features and improvements to similar booking searching coming in v4.23. In this post, we’d like to highlight some of the improvements we’ve made to one of our optional “addons”. Addons allow you to further extend the capabilities of your MIDAS system.

For v4.23 we’re updating and improving the “Feeds” addon. Previously, this addon was known as our “RSS Feeds” addon, because it did just that – automatically generating RSS 2.0/Atom data feeds of your upcoming bookings.

Due to popular demand, we’re introducing the ability to sync bookings in your MIDAS system with an external calendar – such as Google Calendar, or any external calendar that’s capable of subscribing to an iCal (webcal) feed. These new capabilities will be included, along with RSS feed generation options, in a newly renamed “Data Feeds” addon.

For those customers who are familiar with the previous “RSS Feeds” addon, the new “Data Feeds” addon looks and feels very similar. However, the new addon includes an additional “Feed Type” selector. The “Feed Type” selector may be used to control the type of data feed you wish to generate; the three available feed types are:

  • RSS (An RSS 2.0/Atom Datafeed – for use in RSS readers and similar)
  • Google Calendar (A feed that will automatically open in Google Calendar)
  • iCal (A iCal data feed that external calendars capable of subscribing to webcal:// URLS can subscribe to)
Improved “Feeds” addon, allowing synchronization of bookings to your external calendar

Depending upon the selected feed type, the “Feed URL” will update with a link that you can use in your external calendar to synchronize bookings from your MIDAS system to your external calendar.

A wide range of settings are available, as per the previous “RSS Feeds” addon, allowing control over which venue(s) bookings and/or which booking types will be included in the generated feed.

There are also no limits on the number of feeds you can create. You could have a different feed for each of your individual venues or booking types if you’d like!

Existing customers who previously purchased the older “RSS Feeds” addon will automatically be migrated to the new “Data Feeds” addon with MIDAS v4.23 at no additional cost! If you’re an existing customer who’d like to be able to add the optional “Data Feeds” addon to your MIDAS system, you’ll be able to purchase it via https://mid.as/upgrade once MIDAS v4.23 is released.

We’re excited about these new improvements to the optional “Feeds” addon and we’re sure they’ll be of great benefit to our customers! Remember, we love feedback and feature requests from our customers. So do vote and let us know what you’d like to see in future updates to our software.

Coming Soon: New Custom Links Addon

We have an growing range of optional “addons” available to extend the capabilities of your MIDAS Room Booking and Resource Scheduling system.

Along with the forthcoming v4.17 update to MIDAS, we’ll also be launching a brand new “Custom Links” optional addon, based upon feedback we’ve received from some of our customers.

Customers have expressed the desire to be able to add their own custom links after the standard “Logout”, “Change Password”, “Help” and “Full Screen” links underneath the main date near the top of the screen when users are logged in:

Standard links when logged into MIDAS
Standard links when logged into MIDAS

Our new “Custom Links” addon allows administrators to do just that – add up to three additional custom links for logged in users:

MIDAS Custom Links Addon
MIDAS Custom Links Addon

Administrators will be able to specify the name of the link as it will appear on screen, as well as the URL to the webpage or resource to link to. Furthermore, administrators can also specify whether each link should open in a new tab/window, or within the main booking grid area:

Custom link to Wikipedia opened within MIDAS
Custom link to Wikipedia opened within MIDAS
Custom link to an Accuweather forecast opened within MIDAS
Custom link to an Accuweather forecast opened within MIDAS

A note about opening custom links in the booking grid area: Some 3rd party websites prevent their content from being directly embedded within other websites/apps. In such instances, you would need to specify that your custom link opens in a new window instead.

As mentioned, the new Custom Links addon is expected to become available with the upcoming release of v4.17, but in the meantime be sure to also check out some of our other exciting addons available for MIDAS at https://mid.as/addons

Latest Addon: PRTG Sensors

PRTG Network Monitor
We have an ever growing range of optional “addons” available to extend the capabilities of our MIDAS room booking and resource scheduling software.

Our latest addon, available for MIDAS v4.11 (or later) allows system/network administrators to monitor – in “real time” – key parameters and metrics of a self-hosted or cloud-hosted MIDAS system in PRTG Network Monitor.

PRTG is a leading professional network monitoring software solution, trusted by over 150,000 network/IT administrators worldwide to provide unified monitoring of the performance and reliability of their entire networks, infrastructure and applications.
In fact, we also use PRTG here at MIDAS for 24/7 monitoring of our global infrastructure.

Real-time MIDAS monitoring in PRTG Network Monitor
With our new PRTG Sensors Addon, a system or network administrator can keep track on the number of users currently logged into a MIDAS system, the number of failed login attempts, the size of database, the number of visitors on your premises right now, the number of bookings taking place today, and much much more! – in fact, there’s 18 different parameters/metrics that can be monitored all in real time!

For more information on our optional PRTG Sensors addon for MIDAS, please visit https://mid.as/prtg

New customers can purchase our MIDAS web-based Room Booking and Resource Scheduling system along with the optional PRTG Sensors addon securely at https://mid.as/purchase

Existing customers running MIDAS v4.11 or later can add this optional addon to their MIDAS system right now by visiting https://mid.as/upgrade

Be sure to also check out some of our other exciting addons at https://mid.as/addons