Category: Tips and Tricks

Over the past weekend, we’ve published nearly 80 brand new, concise, and easy to follow video tutorials… and best of all, they’re all FREE!

The original dozen or so tutorial videos we produced a number of years ago now regularly receive great praise from our customers, so we thought it was about time to overhaul and update these great resources for MIDAS users! (Along of course with complete help documentation that’s available both online and offline, an extensive Knowledge Base, and responsive support!)

These short new “How To” videos guide you step-by-step through all areas of MIDAS, and because they’re on-demand, you can watch them again and again to learn your way around MIDAS at your own pace.

We’ve broken these exciting new tutorials down into key topic areas, covering Getting Started; Bookings; Clients; Users; Venues; Printing; Email; Invoicing; Resources; Searching; Messages, Notifications, Watches, and Reminders; Public Features; Settings; Import/Export; and Security.

You’ll find a complete list of all these video tutorials and be able to watch them online at https://mid.as/tutorials

If you’re brand new to MIDAS, here’s just one of our new “How To” tutorial videos on finding your way around the user interface:

How to find your way around MIDAS

…and speaking of finding your way around the MIDAS interface, there’s a built-in “Quick Tour” coming with our next update to MIDAS too! Read More…

In the meantime, we hope that you’ll find our new “How To” video tutorials really useful!

As well as finding our video tutorials on our main website, you’ll also find them on YouTube and DailyMotion too!


World Backup Day 2017Today marks the annual World Backup Day, an event designed to raise awareness of the importance of keeping your critical files and data regularly backed-up.

We strongly believe in the importance of regularly backing-up data you can’t afford to loose. With that in mind, we built in a number of backup features to our world class web-based room booking and resource scheduling software, MIDAS.

In the background, MIDAS makes a complete and automated backup of its own database and settings upon the first successful login each and every day. These compressed database backups are then stored on the server where your MIDAS resides. Typically, compressed backups are each less than 1MB in size. They’re then stored on the server for a period of time you specify, typically up to 30 days.

To further protect your data, these automated daily backups can optionally also be emailed to a specified email address each day. This allows you to retain your own “off-site” copy of your database too!

In addition to the automated backups that MIDAS makes, our scheduling software also provides the ability to manually generate instant backups at any time. This can be achieved via a simple one-click “Backup Now” button. You’ll find this button via MIDAS Admin Options → Manage MIDAS → Database → Backup Now.

Database backups (whether generated manually or automatically) can be easily and readily restored at any time. You can choose to restore either partially or in full via a simple user interface. This can be found via MIDAS Admin Options → Manage MIDAS → Database → Restore. So, should you ever wish to “roll back” your MIDAS system to an earlier point in time, or if you suffer a massive server failure and loose data, you can quickly get your MIDAS system back up and running!

Backup and Restore in MIDAS
Easily Backup and Restore Data with MIDAS software

For more information on the powerful backup/restore features of MIDAS, please see mid.as/help/manage-database-settings

For our cloud hosted customers we also take complete database backups daily. These backups are then stored off-site at two separate locations for a period of six months.

Even More Backup Options

What’s more, we also offer an optional “Emergency Access” addon to our hosted customers. This optional addon allows cloud-hosted customers to access a “real-time” backup of their MIDAS system in event that they’re ever unable to access their primary MIDAS system. These backups run on different servers, in different data centers, via different ISPs to our Primary Servers.

So, as you can see from all the above features and procedures we’ve built into our software, that we take data backups very seriously! We make it easy to ensure your important MIDAS data can easily be backed up and restored with minimal fuss!

But on World Backup Day today, whilst your MIDAS data is taken care of, why not take a moment to backup your own important personal files? Your family photos, home videos, documents and emails are important! Could you stand loosing them? Whilst it may seem tedious and time consuming, you’ll be glad you did should anything ever happen to the originals!


We are delighted to announce the completion of our roll out of dedicated sub-domains for all our cloud hosted customers!

This follows a desire expressed by a few of our customers to be able to have their cloud-hosted MIDAS systems accessible via a dedicated sub domain.

What is a subdomain?

A subdomain is a part of a website’s domain name that comes before the main domain name, separated by a dot.

It functions as a separate website, but still shares the same primary domain name.

Think of it like an apartment within a larger building: it has its own address and entrance, but it’s still part of the overall structure.

Here’s an example:
Main domain: mid.as
Subdomain: demo.mid.as

Subdomains for new hosted customers

At the start of this year (2016) we began providing this to all new customers who chose a cloud hosted edition of MIDAS.

Let’s assume that your company was called “My Organization”. If you subscribed to a cloud-hosted edition of MIDAS in 2016, you would have been able to choose the dedicated MIDAS subdomain https://my-organization.mid.as for your hosted booking system.

However, if you purchased a cloud-hosted MIDAS system prior to 2016, you’d instead have been accessing your system via https://mid.as/my-organization.

This was before dedicated mid.as subdomains were available.

Subdomains for all hosted customers

The good news is that from today, we’ve now rolled out dedicated mid.as subdomains to all our hosted customers who purchased prior to 2016 as well!

So, if you previously accessed your hosted MIDAS system via https://mid.as/my-organization, you’ll now have the dedicated subdomain https://my-organization.mid.as. Old mid.as/my-organization URL’s will continue to work and redirect to my-organization.mid.as for some time.

If you purchased a cloud-hosted MIDAS system prior to 2016, we’d like to encourage you to update your bookmarks and links. Going forward, they should now point to your new dedicated mid.as subdomain!

There are a few things to note when updating your bookmarks/links:

  1. If your hosted MIDAS URL previously contained underscores (_), you’ll need to change these to hyphens () when updating your bookmarks and links.
    For example:
    https://mid.as/my_organization would now become https://my-organization.mid.as
  2. If your hosted MIDAS URL previously contained a domain name (other than mid.as) i.e. .co.uk, .com, etc, you’ll need to remove the end part when updating your bookmarks and links.
    For example:
    https://mid.as/myorganization.com would now become https://myorganization.mid.as
  3. If your hosted MIDAS URL previously contained any period characters (.) (other than the initial period in the primary “mid.as” domain), you’ll need to remove these when updating your bookmarks and links.
    For example:
    https://mid.as/my.organization would now become https://myorganization.mid.as

If you have any questions, or aren’t sure what the new dedicated subdomain for your hosted MIDAS system is, please don’t hesitate to contact us. Our team will be more than happy to help!


MIDAS version 4: Your Questions Answered

Since releasing MIDAS v4 last month, many of our customers have already updated their installation to this major new release of our web based room scheduling system.

If you’re an existing customer with a current Support Subscription, you too can update right now. You can do this from within the software via MIDAS Admin Options → Manage MIDAS → Update.

As well as regularly updating our blog in recent months outlining new features in v4, We’ve also been updating our Knowledge Base with new articles relating to the new version. We thought we’d take this opportunity to compile a list of common questions we’ve been asked about MIDAS v4. So what follows is a sort of “mini F.A.Q.” if you will!

if you’ve got questions about updating, or about some of the changes/new features in v4, you may find the following articles helpful:

Updating to MIDAS v4:

Using MIDAS v4:

We’ll keep this post updated each time we add new Knowledge Base articles that relate to MIDAS v4. If your question though isn’t answered here, please feel free to contact us.