Category: Tips and Tricks


World Backup Day 2017Today marks the annual World Backup Day, an event designed to raise awareness of the importance of keeping your critical files and data regularly backed-up.

We strongly believe in the importance of regularly backing-up data you can’t afford to loose, and to that end we built a number of backup features into to our world class web-based room booking and resource scheduling software, MIDAS to do just that!

In the background, MIDAS makes a complete and automated backup of its own database and settings upon the first successful login each and every day day. These database backups are then compressed (typical backups are less than 1MB each in size) and stored on the server where your MIDAS resides for a period of time you specify, typically up to 30 days.

To further protect your data, these automated daily backups can optionally also be emailed to a specified email address each day, allowing you to retain your own “off-site” copy of your database too!

In addition to the automated backups that MIDAS makes, our scheduling software also provides the ability to manually generate instant backups at any time via a one-click “Backup” button (accessed via MIDAS Admin Options → Manage MIDAS → Database → Backup Now)

Database backups (whether generated manually or automatically) can be easily and readily restored – either partially or in full – at any time via a simple user interface accessible through MIDAS Admin Options → Manage MIDAS → Database → Restore. So, should you ever wish to “roll back” your MIDAS system to an earlier point in time, or if you suffer a massive server failure and loose data, you can have your MIDAS system back up and running in next to no time!

Backup and Restore in MIDAS

For more information on the powerful backup/restore features of MIDAS, please see https://mid.as/help/manage_database_settings

For our cloud hosted customers (those customers who don’t run MIDAS on their own infrastructure, but instead choose to have their MIDAS “hosted” by us in the “cloud”), we also take complete database backups daily, which are then stored off-site at two separate locations for a period of six months.

What’s more, we also offer an optional “Emergency Access” addon to our hosted customers. This optional addon allows cloud-hosted customers to access a “real-time” backup of their hosted MIDAS system in event that they are ever unable to access their primary cloud-hosted MIDAS system. These backups run on different servers, in different data centers, via different ISPs to our Primary Servers.

So, as you can see from all the above features and procedures we’ve built into our software, that we take data backups very seriously! And we make it really easy to ensure that your important MIDAS booking data can easily and readily be backed up and restored with the minimum of fuss!

But on World Backup Day today, whilst your MIDAS data is taken care of, why not take a moment to backup your own important personal files – your family photos, home videos, documents and emails too!? Yes, it may seem a little boring and time consuming, but you’ll be glad you did should anything ever happen to the originals!

We are delighted to announce the completion of our roll out of dedicated sub domains for all our cloud hosted customers!

Following a desire expressed by a few of our existing customers to be able to have their cloud-hosted MIDAS systems accessible via dedicated sub-domains of mid.as, at the start of this year we began providing this to all new customers who chose a cloud hosted edition of MIDAS.

For instance, if you purchased a cloud-hosted edition of MIDAS in 2016 and your company was called “My Organization”, you would have been able to chose the dedicated MIDAS domain https://my-organization.mid.as for your hosted scheduling system.

However, if your company was called “My Organization” and you purchased a cloud-hosted edition of MIDAS prior to 2016 – before dedicated mid.as sub-domains were available – you’d instead have been accessing your MIDAS system via https://mid.as/my-organization

The good news is that from today, we’ve now rolled out dedicated mid.as sub-domains to all our hosted customers who purchased prior to 2016 as well!

So, if you previously accessed your hosted MIDAS system via https://mid.as/my-organization, you’ll now have the dedicated sub-domain https://my-organization.mid.as (Old mid.as/my-organization URL’s will continue to work and redirect to my-organization.mid.as for some time)

If you purchased a cloud-hosted MIDAS system prior to 2016, we’d like to encourage you to update your bookmarks & links to point to your new dedicated mid.as sub-domain going forward!

There are a few things to note when updating your bookmarks/links:

  1. If your hosted MIDAS URL previously contained any underscores (_), you’ll need to change these to hypens () when updating your bookmarks/links, for example:
    https://mid.as/my_organization would now become https://my-organization.mid.as

  2. If your hosted MIDAS URL previously contained a domain name (other than mid.as) (i.e. .co.uk, .com, etc), you’ll need to remove this part when updating your bookmarks/links, for example:
    https://mid.as/myorganization.com would now become https://myorganization.mid.as

  3. If your hosted MIDAS URL previously contained any period characters (.) (other than the initial period in the primary “mid.as” domain), you’ll need to remove these when updating your bookmarks/links, for example:
    https://mid.as/my.organization would now become https://myorganization.mid.as

If you have any questions, or aren’t sure what the new dedicated sub-domain for your particular hosted MIDAS system is, please don’t hesitate to contact us and we’ll be happy to help!

MIDAS version 4: Your Questions Answered

Since releasing MIDAS v4 last month, many of our existing customers have already updated their installation to this major new release of our web based room scheduling system.

If you’re an existing customer with a current Annual Support Subscription, you too can update right now via MIDAS Admin Options → Manage MIDAS → Update.

As well as regularly updating our blog in recent months outlining new features in v4, We’ve also been updating our Knowledgebase with new articles relating to the new version. We thought we’d take this opportunity to compile a list of common questions we’ve been asked about MIDAS v4 – a sort of mini F.A.Q. if you will!

So if you’ve got questions about updating, or about some of the changes/new features in v4, you may find the following articles helpful:

Updating to MIDAS v4:

Using MIDAS v4:

We’ll keep this post updated each time we add new Knowledgebase articles that relate to MIDAS v4, but if your question isn’t answered here, please contact us

We know customers love our room scheduling software, MIDAS, but some are a little apprehensive at first about approaching their boss with the recommendation that their organization makes the switch to MIDAS…. we hear you! That’s why last year we created a FREE PowerPoint presentation that you can download and use when presenting our software to your boss, board of directors, or management committee.

We’ve now updated this free PowerPoint presentation (compatible with PowerPoint 97 and later) to include details of new features in MIDAS v4, along with some new and updated screenshots.

Download: MIDAS Web Based Room Scheduling Software Sales Presentation (4MB PowerPoint Presentation)

What’s more, if you don’t use PowerPoint, we’re also now making this presentation available in .pdf format:

Download: MIDAS Web Based Room Scheduling Software Sales Presentation (2MB PDF Document)

…or if you can’t view either PowerPoint or pdf files, here are the individual slides from the presentation as image files:

8 New Video Tutorials Now Available

We know you love our easy to follow, step-by-step video tutorials for MIDAS… so we’ve just uploaded a whole bunch of new ones, updating for the very latest release of MIDAS, version 4!

With nearly an hour of new tutorials, broken down into 8 new individual tutorials, the following topics are covered:

  • Setting Up Your Venues
  • Setting Up & Allocating Resources
  • Add, Modify, and Delete Bookings
  • Add, Modify, Delete, and Email Clients
  • Invoicing
  • Accept Booking Requests Online
  • Control and Customize Booking Fields
  • Messages, Notifications, Reminders, and Watches

If you’re an existing user of MIDAS, you’re sure to find these tutorials useful as you start exploring MIDAS v4. If you’re not a MIDAS user just yet, these tutorials will show you just how easy our software is to use, and provide an insight into some of the incredibly powerful and versatile features you can expect from MIDAS.

You can find this video tutorials at //mid.as/tutorials as well as on our YouTube channel