Category: News


MIDAS is now on Reddit

MIDAS on Reddit
Are you a Reddit user?

There’s now a dedicated MIDAS sub Reddit (/r/mid_as/) for our customers and users to ask questions and receive community support from other MIDAS users around the world.

Get involved and make sure you subscribe to our Reddit, as today (Black Friday), we’ve posted a very special Black Friday offer EXCLUSIVELY on Reddit.

If you’re not subscribed to /r/mid_as/ you may well miss it (and potentially other future offers for our Reddit subscribers too!)

In addition to Reddit, don’t forget that you can also find us on your other favorite social media platforms too, including:

MIDAS v4.20 Out Now!

Earlier this month we released the latest update (v4.20) to our MIDAS room booking and resource scheduling software!

For this latest update, our main focus has been on updating and improving some of the visual elements of MIDAS, which you can read about in more depth in our previous post. We’ve also introduced a new addon for Microsoft Teams, as well as making several small improvements to MIDAS and also squashed 17 bugs that were discovered since the previous v4.19 release (don’t worry, no actual living bugs were harmed!).

Here’s What’s New & Improved in v4.20:

  • New: Honeycomb, Squares, and Wood visual themes
  • New: Drag & Drop Duplicate/Reschedule touch screen support
  • Improved: Visual themes now all include high-resolution SVG icons
  • Improved: Browser performance when loading data in the Client tab of the Booking Information Panel
  • Improved: After generating invoices from existing bookings, the invoicing screen now refreshes to show newly created invoices
  • Improved: Pending Booking Request screen will no longer show booking fields which have been hidden
  • Change: Bulk modifying venues no longer bulk modifies venue descriptions
  • Fixed: Cumulative roll-up of various fixes for issues discovered since v4.19 – see https://bugs.mid.as for details

How To Get MIDAS v4.20…

New To MIDAS?

We are committed to fair and accessible pricing for all organizations regardless of size. We’re totally upfront and transparent about our pricing structure, and you can purchase MIDAS v4.20 securely through our website and be up and running in no time!

“Self Hosted” Customers:

Self-Hosted customers with ongoing Annual Support Subscriptions will be able to update to v4.20 in the coming days. It only takes a couple of clicks – simply log in to your MIDAS system and go to MIDAS Admin Options → Manage MIDAS → Update

“Cloud Hosted” Customers:

Cloud-Hosted customers don’t need to do anything! – All our active Cloud-Hosted MIDAS customers have now been automatically updated to this latest version of MIDAS!

Thank you for your continued support of our software, and we hope you’ll enjoy the new visual themes and user interface improvements in MIDAS!

MIDAS and Internet Explorer 11

Here are MIDAS HQ we love getting feedback from our customers! Whether positive or critical, all feedback is important to us as it helps us to continually develop and improve our MIDAS room booking & resource scheduling software and service to make it the best it can be!

Our customer feedback is overwhelmingly positive, and you can read some of these comments on our website and also on independent review sites such as TrustPilot.

However, in recent times a handful of customers have commented specifically in relation to the user interface (UI) of MIDAS, which a few perceive as now a little “dated”.

We wanted to begin addressing this for our next MIDAS update, v4.20, and so we’ve introduced a number of changes and improvements in this area which you can read about in the following blog post.

However, we also thought it would be useful to explain some of the challenges we’ve faced with regards to the UI over the years.

As you may or may not know, MIDAS has been in continuous active development for well over a decade, and our philosophy has always been to support ALL popular web browsers (Internet Explorer, Mozilla Firefox, Google Chrome, Opera, Apple Safari, and more recently Microsoft Edge).

Room Booking System for Chrome, Firefox, Safari, Opera, and Edge This has been an enormous task over the years, but we feel strongly that our users should have a choice of which web browser they use, with a consistent MIDAS experience between browsers, and not be forced to use one particular browser in order to be able to access and use our MIDAS software.

It’s fair to say that the most difficult web browser to maintain support for over the years continues to be Microsoft’s Internet Explorer series, primarily because it has always lagged way behind all other vendor’s browser offerings in terms of its development, updates, and support for the latest standards (the web has developed and evolved significantly over the years we’ve been developing MIDAS, and Internet Explorer doesn’t keep up!).

To some extent we’ve been “held back” over the years by our decision to continue to support customers who force their uses to use Internet Explorer, however, as of today the only version of Internet Explorer we officially support is 11, having deprecated support for IE10 & 9, IE8, IE7, and IE6 over the past decade.

MIDAS and Internet Explorer 11 Continuing to support MIDAS in IE11 for the very small (and ever decreasing) percentage of our users who continue to use this old browser limits how we can develop MIDAS, particularly in terms of the user interface.

Whilst we would have loved to have dropped IE11 support long ago, Microsoft have committed to providing mainstream support for IE11 until the end of life of the operating systems upon which it is installed – namely, Windows 7, 8 and 10. Windows 7 & 8 have both now reached their EOL (End Of Life) for mainstream support, however Windows 10 is still actively supported by Microsoft and will continue to be for the foreseeable future (for a minimum of at least two years).

That’s why we’ve taken the difficult – but necessary – decision that at some point during 2019 we’ll officially be dropping IE11 support in MIDAS.

This won’t necessarily mean that MIDAS will suddenly cease to function for IE11 users next year, but it does mean that over time new features and new user interface elements and enhancements may not display or even function correctly if you continue to access MIDAS using Internet Explorer 11.

If you’re currently an IE11 user, there is however, plenty of time to switch to a different web browser and there’s plenty of choice when it comes to modern alternative web browsers.

MIDAS will continue to be supported in recent versions of Firefox, Chrome, Safari, Edge, and Opera.

We appreciate that this may affect a very small number of users, but we hope this blog post gives some insight and understanding as to why we’re making this decision and also gives you plenty of time to switch to an alternative, more modern, web browser.

As ever, if you have any questions or concerns over how this may impact you and your organization’s use of MIDAS, please don’t hesitate to contact us and our friendly team will be only too happy to help!

MIDAS v4.19 Out Now!

Whilst the UK have been basking in a prolonged heatwave, and preoccupied by the excitement of major sporting events such as the World Cup, Wimbledon, and the Formula One British Grand Prix, we’ve been beavering away on the next update to MIDAS, our popular web based room booking and resource scheduling software.

Today, we’re excited to announce that the latest update to MIDAS (v4.19) is now available!

As our customers have come to expect from our regular releases, this latest update boasts a variety of new and improved features, many of which are as a result of customer feedback.

Here’s What’s New & Improved in v4.19:

How To Get MIDAS v4.19…

New To MIDAS?

We are committed to fair and accessible pricing for all organizations regardless of size. We’re totally upfront and transparent about our pricing structure, and you can purchase MIDAS v4.19 securely through our website and be up and running in no time!

“Self Hosted” Customers:

Self-Hosted customers with ongoing Annual Support Subscriptions will be able to update to v4.19 in the coming days. It only takes a couple of clicks – simply log in to your MIDAS system and go to MIDAS Admin Options → Manage MIDAS → Update

“Cloud Hosted” Customers:

Cloud-Hosted customers don’t need to do anything! – All our active Cloud-Hosted MIDAS customers have now been automatically updated to this latest version of MIDAS!

Thank you for your continued support of our software, and we hope you’ll enjoy the new and improved features that MIDAS v4.19 has to offer!

New Content Delivery Network (CDN)

May’s been a busy month here at MIDAS HQ!

Not only have we migrated Certificate Authorities to Let’s Encrypt, but we’re also been testing a new Content Delivery Network (CDN) feature in MIDAS.

To explain what a CDN does, imagine viewing a photograph online. That photograph will be stored on a web server somewhere. If you’re in the UK and the server where the photograph resides is located in Australia, it will take your browser longer to establish a connection and download the image from the other side of the world than it would do if the server was located in the same country as the person viewing the image. Now, we may only be talking of a few fractions of a second longer, but if you’re viewing a webpage containing several photographs, that can soon add up!

A Content Delivery Network vastly improves performance by storing (or “caching”) a copy of the photograph from the source server on multiple servers all around the world. Then, when a viewer requests the photograph, the CDN serves a cached copy of the file from whichever server is geographically closest to the viewer. This greatly improves the load time for the viewer, and also reduces the load on the original server (as the photograph is served from the CDN “cache” instead).

As a CDN “caches” a source file/webpage, it is only suitable for “static” content which doesn’t change frequently (for example, images, Javascript, Cascading Style Sheets, downloads, etc). “Dynamic” content (i.e. content which changes frequently/upon each visit, files must still be served directly from the origin server, rather than via the CDN.

In MIDAS v4.18 we unofficially introduced support for serving static resources from a CDN (CloudFlare), and this has been automatically enabled for all MIDAS trials and for all new cloud-hosted customers since the start of April, whilst we closely monitored its impact and effectiveness.

As our CDN trials proved effective and exceeded our expectations, throughout May we’ve been engaged in a phased roll-out of the CDN for remaining cloud-hosted customers, and we’re pleased to announce that all cloud-hosted MIDAS systems now have CDN support enabled.

We’re currently seeing nearly 90% of all requests for static resources being served directly from CloudFlare’s global CDN network, and performance improvements and reduction in load times of customer’s hosted MIDAS systems of between 13% – 67%!

We’re sure you’ll appreciate these performance improvements, which are all part of our ongoing commitment to provide the best possible service for our customers! …and we’ve more improvements and enhancements in the pipeline too!