Latest News - July 2020: MIDAS v4.25 Now Available | COVID-19 Support

Category: News

Introducing our new Security Center

We take a transparent and pro-active approach to the security of our infrastructure and software. In fact, earlier this month we published details of how user passwords are stored within MIDAS following a data breach at one of our competitors. We also implement regular security enhancements to our software.

No technology is perfect, but here at MIDAS we believe that working with skilled security researchers across the globe is crucial in helping identify potential weaknesses in our software and infrastructure.

That’s why this week, we’re pleased to launch our new dedicated Security Center at security.midas.network

From this dedicated portal, you can …

Report a security concern or vulnerability

We work alongside researchers who responsibly disclose security issues, to address such concerns and vulnerabilities in a timely manner. Our Reporting Guidelines page offers guidance for security researchers wishing to raise a concern with us.

Contact our Security Team

Our security contact page provides methods of getting in direct contact with our security team to raise a security concern in our software or infrastructure.

Read the latest Security Advisories

If a serious concern within our software or infrastructure is identified, we may issue a “Security Advisory” containing advice for customers and end-users. We will publish Active Security Advisories here: https://security.midas.network/advisories.

View our latest Security Audits

As part of our transparent approach to security, we’ve included a “Security Audits” section in our Security Center. Here you’ll find reports and results from both internal and external security audits on our software and infrastructure.

View our Security Changelog

Until now, we’ve been publishing two “change logs” (or “Release Notes”). One for significant major updates to our software, at https://mid.as/changelog. The other details interim “bug fix” updates, and may be found at https://mid.as/updates.

Avid readers of these change logs may notice on occasion the entry “Security Enhancements“. These are improvements we make to the security of our software, but which we typically don’t publish details of.

However, more information on these “Security Enhancements” will now be published in the Security Changelog in our Security Center. The log will also include details of security updates and improvements to our network and server infrastructure too.

View our Security “Hall of Fame”

We appreciate the time and effort that security researchers contribute. So we’ve set up a “Credits” page where we gratefully acknowledge and thank those who help keep MIDAS and our users safe.

MIDAS v4.25 Out Now!

If you’ve been following our blog in recent weeks, then you’ll know that we’ve been busy during the UK lockdown. We’ve been hard at work at our next update to MIDAS v4.25, which is out now! For this update we’ve added dozens of new features and improvements, which we’re really excited about!

Highlights of MIDAS v4.25 include:

How To Get MIDAS v4.25…

New To MIDAS?

We continue to be committed to fair and accessible pricing for all organizations regardless of size.

We’re totally upfront and transparent about our pricing structure, and you can purchase MIDAS v4.25 securely through our website and be up and running in no time!

“Self Hosted” Customers:

Self-Hosted customers with active Support Subscriptions will be able to update to v4.25 in the coming weeks. It only takes a couple of clicks – simply log in to your MIDAS system and go to MIDAS Admin Options → Manage MIDAS → Update.

If no update is available, please check back again in a few days time, as we are staggering updates for self-hosted customers over the next few weeks.

“Cloud Hosted” Customers:

Cloud-Hosted customers don’t need to do anything! – All our active Cloud-Hosted MIDAS customers were automatically updated to this latest version of MIDAS this past weekend (4-5th July)

Important Information For Existing Customers Regarding Invoicing in v4.25

We’ve made some changes to invoicing in MIDAS for v4.25, and we’d like to draw your attention to one specific change;

If you’ve previously manually created or modified invoices in your MIDAS system, and in doing so altered totals with the auto-recalculation option disabled, then your previous invoices may look slightly different after being updated to v4.25.

You may see the addition of balancing items or balancing credits listed on previous invoices. These may be added in some instances to ensure that the items appearing an each invoice match the invoice’s total.

For more information on this, please see our KB article: What are balancing items or credits on invoices?

If you have invoices where you’ve modified line totals without allowing MIDAS to correctly recalculate the grand total, and you wish to retain these invoices their current state (without balancing items/credits being applied), we suggest that you print these invoices prior to updating to v4.25.

It is important to note however that the presence of balancing items or credits on previous invoices will not affect an invoice’s total.

Should you have any questions or concerns in this regard, please don’t hesitate to reach out to us and we’d be happy to help!


Thank you for your continued support of our software during this unprecedented period of global uncertainty. Please remember that if you’re an existing customer affected by the current situation, we’re here to support you!

Coming soon in MIDAS v4.25…

The world has been seemingly grinding to a halt over the past couple of months due to COVID-19.

As a small and agile UK business, we’ve been fortunate in that our day to day operations haven’t been adversely affected. We’re still promptly responding to pre-sales questions and providing support to customers to the same high standards as before.

But we’re aware that many of our customer’s operations have had to temporarily be put on hold. If your business is one of those affected, remember we’re here to help. Please see our blog post from March for ways we can support your business in these challenging times.

During these past few months however, development of MIDAS hasn’t stopped! In fact, it’s provided us with a unique opportunity to devote additional time to development of our software.

As you may know, MIDAS has been in active development for some 15 years now. Throughout this time, we’ve been regularly releasing significant updates at least three times a year. Each significant updates always includes new and improved features.

Following the release of MIDAS v4.24 back in March, we’ve been hard at work on v4.25 during the UK lockdown.

We’ve added dozens of new features and improvements for this next release, which we’re really excited about!

There’s so much to share, which is why over the coming posts here on our blog, we’ll be taking a closer look at what you can expect in v4.25. Here’s what we’ve announced so far:

Reddit You can also ask questions and discuss the new features of v4.25 over on Reddit.

MIDAS v4.24 Out Now!

We’re all experiencing unprecedented times with the global Coronavirus (COVID-19) pandemic. Firstly, if you’re an existing customer whose business is currently affected by the situation, we want to reassure you that we’re here to help! For more information, please see our recent blog post: 3 ways we’re supporting customer’s businesses affected by Coronavirus.

Now, here at MIDAS as we are a small and agile online business, and as such our operations haven’t been significantly affected at this time. For all intents and purposes, it’s “business as usual” here at MIDAS. Our sales team is still available online (via email or Live Chat) to answer any pre-sales questions you may have. Our support team is still providing prompt assistance to customer’s support queries (you can view our latest response times on our dedicated Service Status site).

As such, we’ve decided to press ahead with the release of our next update to MIDAS, v4.24, which is available now.

Highlights of MIDAS v4.24 include:

  • New: Support for multi-select custom list fields
  • New: Post booking email option – send clients an automated email after their bookings have taken place
  • New: “Can Bypass Venue Blocks” user permission (disabled by default)
  • New: Optional “Reviews” addon – automatically collect feedback, ratings, and reviews from your customers
  • Improved: List of organizations in drop-down on Invoicing screen now limited to organizations with invoices
  • Improved: BCC to me option when emailing an invoice/receipt now remembers user’s previous setting
  • Improved: Individual client statistics now include count and sum of outstanding invoices and client’s current credit
  • Improved: When assigning the “Can Process Booking Requests” permission, MIDAS will indicate if the user isn’t currently a manager of any venues
  • Fixed: Cumulative roll-up of various fixes for issues discovered since v4.23

How To Get MIDAS v4.24…

New To MIDAS?

We are committed to fair and accessible pricing for all organizations regardless of size. We’re totally upfront and transparent about our pricing structure, and you can purchase MIDAS v4.24 securely through our website and be up and running in no time!

“Self Hosted” Customers:

Self-Hosted customers with ongoing Annual Support Subscriptions will be able to update to v4.24 in the coming weeks. It only takes a couple of clicks – simply log in to your MIDAS system and go to MIDAS Admin Options → Manage MIDAS → Update.

If no update is available, please check back again in a few days time, as we are staggering updates for self-hosted customers over the next few weeks.

“Cloud Hosted” Customers:

Cloud-Hosted customers don’t need to do anything! – All our active Cloud-Hosted MIDAS customers have now been automatically updated to this latest version of MIDAS

Thank you for your continued support of our software during this unprecedented period of global uncertainty. Please remember if you’re an existing customer affected by the current situation, that we’re here to support you!