As you can probably guess, a room booking system needs to be able to send email notifications. These may include, for instance, booking confirmation emails sent to customers.

MIDAS is no exception, and an extensive range of email settings and options are available in the software. Administrative users may configure these via MIDAS Admin Options → Manage MIDAS → Email.

One of the available email settings allows you to have email notifications sent from your MIDAS system to be sent from a particular email address.

Typically, for automated emails that you don’t require a response to, you may specify a “no-reply” style address.

However, what if you want to provide a way for your customers to contact you should they have any queries?

Well, you could use a real email address instead of a no-reply “black hole” inbox which isn’t monitored.

Or, from MIDAS v4.29 onwards, you could instead specify a “Reply To” email address. This can be different from the address that emails from your MIDAS system are sent from.

In the above example screenshot, all email sent from the MIDAS system will be sent as though it originated from the address “[email protected]”.

However, if a recipient of an email from this MIDAS system hits “Reply”, they’ll be composing a message that will be sent to “[email protected]” (instead of “[email protected]”.

This new setting adds a standard “Reply-To” header to all outgoing email from your MIDAS system.

More information on the various email configuration options and settings in MIDAS may be found in the documentation.