Archive for January, 2020


Brexit Day is here!

BrexitSo four long years after the UK narrowly voted to leave the European Union, the day has come when the UK will officially exit the EU, which will happen at 11pm UK time this evening, Friday 31st January 2020.  There will then follow a transition period of 11 months during which time the UK will continue to abide by EU laws and regulations, whilst it negotiates it own trade deals with both the EU and the rest of the world.

As we are a UK-based business we wanted to take this opportunity to again reassure our customers about our position and the impact on MIDAS during this transition.

We’d like to remind customers that all our administrative operations are based here in the UK, with our primary server infrastructure residing in the United States (and with backup systems in the UK). We have no staffing or physical infrastructure in other EU countries, and therefore the UK exiting the EU today will not affect on the day-to-day running of our own operations going forward.

Over 90% of our customers will reside outside of EU countries once the UK leaves the EU, and so any subsequent volatility within the EU itself will have a negligible impact on our financial position.

We continue to do business across the globe – including with other EU states, and our existing and future EU customers are no less valued than our customers in any other country, and that won’t change after today’s Brexit.

As you may be aware, we recently revised the pricing model for the cloud-hosted edition of our software, however, we have not raised our prices as a result of the UK’s decision to leave the EU.

As we offer payment for MIDAS in a number of global currencies (including Euros), our prices automatically update daily based on global exchange rates. Previously these automatic updates were based on the exchange rate that particular day alone, however since the Brexit vote was delivered back in June 2016, and the fluctuations and uncertainty there’s been in currency exchange rates, we’ve improved our exchange rate calculations to instead take an “average” of the exchange rate over the previous 8 weeks. This helps smooth out any short term “blips” that may occur from day to day, and allows a more consistent price to be shown on our website for non GBP currencies, including Euros.

So, our message is still that we’re hopeful and excited about the UK’s future in the global economy, and so whilst we’re “Brexiting” today, our EU customers existing and future won’t be teated any differently, and it continues to be business as usual here at MIDAS HQ!

Updating our cloud hosted pricing model for 2020

Happy New Year!

It’s a brand new year – in fact, it’s a brand new decade – and we’re starting 2020 with an update to the pricing model for new cloud hosted editions of our MIDAS room booking and resource scheduling software.

We’ll explain more about that in a moment, but first a little background into the history of our pricing structure…

When we launched the first versions of MIDAS way back in 2005, “hosted” applications (also known as “SaaS” or “Software as a Service”) were few and far between.

Initially, in the very early planning stages of MIDAS, we envisaged our software being something that customers could download and run on their own web servers.

In those days, our software was charged at a one-off fixed price for everyone, but it quickly became clear that there was also a demand for a “hosted” MIDAS solution as well as a “downloadable” version.

We therefore introduced a “remotely hosted” option – which was the same one-off initial price as the “downloadable” version, with an additional small “annual subscription” element, which covered the cost of hosting.

This worked well for the first five years, but we were always conscious that larger organizations, such universities with dozens – if not hundreds – of users and rooms were paying the same price for our software as the smallest of Churches with just a handful of rooms and a single administrator.

We didn’t think this was very fair, and so in an effort to address this in 2011 we introduced a budget “lite” version of MIDAS, which didn’t include many of the advanced features – such as invoicing – that the full version had.

MIDAS “lite” partially addressed this imbalance, but we still didn’t feel it went quite far enough – there were still some small organizations who didn’t have many rooms/users, yet still wanted to use the invoicing features of MIDAS, and so were forced to choose the “full” version of MIDAS.

That’s why in August 2012, we completely reworked our pricing structure. Gone was the “lite” version of MIDAS, and instead we offered only the “full” version, but with a tiered pricing structure based on the number of “venues” (rooms/bookable spaces) to be managed and number of user accounts required. This went on to make MIDAS far more accessible to organizations of all shapes and sizes, and has served us well for over 7 years.

Throughout this time, the cost of MIDAS – whether “cloud” hosted or “self” hosted – still consisted of an initial one-off cost (i.e. “buying” the software), and an annual subscription element (covering software updates and priority support, optional for “self hosted” customers; and covering hosting, software updates, and support for “cloud hosted” customers).

However the rise of SaaS applications has sky rocketed over the past 7 years. It’s now common place to find businesses which offer access to their application(s) for a flat monthly or an annual subscription fee, without having to ever “buy” the software itself.

We’ve also heard from our own customers, some of whom were put off by the initial high “one off” cost element when “buying” a cloud-hosted edition, and who would instead prefer to pay a simple monthly or annual subscription fee.

We’ve listened and that’s why from 1st January 2020 our pricing structure for new customers is as follows:

New & Existing Self-Hosted Customers:

There is no change to the pricing model for new or existing self-hosted customers. Pricing remains an initial “one time” cost (i.e. you’re “purchasing” the software), and we still offer an entirely optional Annual Support Subscription, which provides access to software updates and Priority Support.

Existing self-hosted customers who wish to migrate over to a cloud-hosted system, would need to purchase a new cloud-hosted subscription, and contact us to arrange for existing data/settings from their previous self-hosted system to be migrated across.

New Cloud-Hosted Customers:

The cost of MIDAS no longer includes an initial “one time” cost element. Instead, simply priced monthly and annual subscription plans are now offered.

In essence, new cloud-hosted customers are no longer “buying” MIDAS, but rather “renting” it on a monthly/annual basis.

Comparative illustrative USD pricing example for a Cloud-Hosted MIDAS system (1 user / 10 venues) over 3 years:

…if purchased before 2020:

Initial Cost: $868 ($639 (one time) + $229)
2nd Year Cost: $229
3rd Year Cost: $229

Total paid after 3 years: $1,326
…if purchased from 2020 onwards:

Initial Cost: $339
2nd Year Cost: $339
3rd Year Cost: $339

Total paid after 3 years: £1,017

Addons & Upgrades for new Cloud-Hosted Customers:

Under the previous pricing model (pre 2020), optional addons and upgrades for cloud-hosted customers typically involved a single one-time cost. Under the new pricing model (2020 onwards), upgrading your license or adding addons will affect your subsequent monthly/annual subscription price, and incur a small pro-rata charge in the interim

Existing Cloud-Hosted Customers:

We greatly value our existing and loyal customers, many of whom have been with us for years – and so we have no plans to move existing cloud customers onto the new cloud pricing structure.
Cloud-hosted customers who purchased MIDAS prior to 1st January 2020 will continue to see familiar Annual Hosting + Support renewal prices (which will be lower than annual subscription prices for comparable new systems purchased from 2020 onwards).

There are no changes to addon/upgrade pricing for existing Cloud-Hosted customers who purchased MIDAS before 2020.


In summary, we hope that these improvements to our cloud-hosted MIDAS pricing structure will help make our software accessible to even more businesses and organizations, even those on the tightest of budgets. Gone is the initial high “one time” cost outlay, and instead we’ve introduced simple and straight forward low monthly and annual subscription pricing.

If you have any questions over the new cloud-hosted pricing model, please feel free to reach out to us and we’d be happy to assist!

In the meantime, we’d like to wish you a very happy and prosperous 2020!