As part of our ongoing commitment to the “remotely hosted” MIDAS service we provide to nearly 60% of our customers, we’re shortly going to be performing some exciting upgrades to further enhance the speed and performance of our systems, and therefore also of our customer’s “remotely hosted” editions of MIDAS!
What we’re doing…
This coming weekend (21-22 September 2013), we’ll be upgrading our server hardware and network infrastructure, specifically in the following areas:
What impact will these upgrades have?
We do not envisage any loss of access to “remotely hosted” editions of MIDAS during this upgrade period, however, for a short period over the coming weekend, these editions of MIDAS will be temporarily put into “Maintenance Mode” – “Maintenance Mode” essentially puts MIDAS into a “read-only” state – but users will still be able to login and view bookings during this period!
You’ll know when your MIDAS is running in “Maintenance Mode”, as this will be indicated on your MIDAS login screen.
Once the upgrades are complete, “Maintenance Mode” will be switched off, and full access to MIDAS will again be available.
We apologize for any inconvenience this upgrade process may cause, but thank you for your understanding as we work to improve the service we provide to you!
Get Service Status Updates @mid_as
If you’re a “remotely hosted” customer, We’d encourage you and your users to follow us on Twitter, as if there’s ever any upcoming maintenance planned, or service status updates that may affect your “hosted” MIDAS service access, we’ll post details to our Twitter feed.
We also now have a dedicated Service Status page, where you can find details of any current issues or upcoming maintenance.
UPDATE: 21st September 12:45 UTC – Network & Server Upgrades Now Fully Complete!