Latest News: MIDAS v4.30 Out Now | Refer-a-Friend | We Stand With Ukraine

Back in 2020 we released a brand new optional addon for MIDAS room booking systems.

The “Reviews” addon works in conjunction with leading review sites to allow you to collect reviews and feedback from your customers following their use/hire of your facilities.

Initially, the “Reviews” addon supported 4 major independent review platforms:

Collect Reviews
https://collect-reviews.com
Reviews.io
https://reviews.io
Trustpilot
https://trustpilot.com
TrustSpot
https://trustspot.io

We’ve recently update our “Reviews” addon to add support for a new fifth review platform, Psydro…

Psydro

Psydro is a UK based startup with a user-friendly platform that has been meticulously designed to help consumers make informed decisions about the businesses and organizations they interact with.

The platform allows you to collect feedback from real people about your services, which in turn allows other perspective customers to have confidence and trust in what your business offers.

How Our Reviews Addon Works

The optional “Reviews” addon for MIDAS works by automatically notifying an independent review collection platform after a client’s booking has taken place at your facilities. The review platform then in turn sends out a review invitation by email to your client asking them to leave a review or rating of your business on their website.

Here’s how the process works:

  1. A client’s booking in MIDAS takes place.
  2. Shortly thereafter, MIDAS automatically sends the client a post-booking email (the content of which is customizable via a template)
  3. When this email is sent, it is also transparently BCC’d (Blind Carbon Copied) to your chosen review collection platform
  4. The review platform in turn sends your client an invitation to rate/review your business on their independent review platform

What you’ll need

In order to be able to take advantage of the functionality the optional “Reviews” addon offers, you’ll need the following:

Complete documentation for the new Reviews addon is available online.

How to get the “Reviews” addon for MIDAS

If you’ve not yet using our MIDAS room booking system, you can purchase or subscribe to our software, and add the optional “Reviews” addon through our secure site.

Existing customers with valid subscriptions may add the optional “Reviews” addon to their booking system by upgrading online. (You’ll need to be running at least MIDAS v4.30 in order to use Psydro)

Are there any other review platforms you’d like to see included in this addon in the future? Why not let us know!

MIDAS v4.30 Out Now!

We’re excited to announce that the latest update to our MIDAS room booking and resource scheduling software is now available.

Many of the new and improved features we add to our software come as a direct result of customer feedback, so please read on to find out what’s new in this feature-rich update, and how you can obtain it…

Highlights of MIDAS v4.30 include:

How To Get MIDAS v4.30…

New Customers:

You can try MIDAS v4.30 for yourself with no obligation to purchase!

We offer both a functional online public demo, as well as the opportunity for you to try MIDAS free for 30 days.

If you’ve decided that MIDAS is the right solution for your scheduling needs, then you can securely purchase online here.

“Self Hosted” Customers:

Self-Hosted customers with active Support Subscriptions will shortly be able to update to v4.30. It only takes a couple of clicks – simply log in to your MIDAS system and go to MIDAS Admin Options → Manage MIDAS → Update.

If no update is available, please check back again in a few days time, as we are staggering updates for self-hosted customers over the next few weeks.

“Cloud Hosted” Customers:

Cloud-Hosted customers don’t need to do anything! – All our active Cloud-Hosted MIDAS customers have already been automatically updated to this latest version of MIDAS.

Limit the number of bookings a user can make for any given period
Limit the number of bookings a user can make for any given period

For MIDAS v4.30 we’ve improved the range of options available for the “Maximum bookings allowed” setting.

This is a per-user setting which allows administrators the ability to restrict the number of bookings that a particular user can make during a given period.

First introduced in v4.11, initially, this setting only allowed an administrator to set a maximum number of bookings each user could add to any individual date.

For v4.15, the setting was expanded to include an alternative “per Week” option allowing restrictions to be placed on the maximum number of bookings a user could add to any given week.

With MIDAS v4.30, we’ve now added a further two options to this setting – Month and Year.

The addition of these two new options now allows administrators to easily limit the maximum number of bookings a user can make to any date, week, calendar month, or calendar year.

Two New Invoice Tools

For MIDAS v4.30 we’ve added a couple of new “Database Tools” to our software.

The “Database Tools” in MIDAS allow administrators to perform operations on the software’s database.

For example an administrator could “merge” similar client records, “merge” bookings from two or more venues into a single venue, remove inactive clients or users, and more.

The two new Database Tools we’ve added for v4.30 are…

“Unfinalize” Invoices

To understand what the “Unfinalize Invoice” tool does, we first need to understand what a “Finalized” invoice is.

In MIDAS, whenever a new invoice is generated (or manually created), it’s contents may be freely edited up until the point at which the invoice is either first printed or emailed to the client.

Once an invoice has been either printed or emailed to the client, MIDAS assumes that the invoice has been “Finalized”, and protects its contents from further editing (other than updating its status/paid amount).

This is done to ensure that the invoice that has been printed/emailed matches the invoice stored in the system.

Without this protection, it would be possible for an invoice to be printed/emailed and sent to the client, and then for a user to change the items, quantitates, or charges included on it. At which point the invoice the client received would be different to the invoice held in the system.

So to prevent this, MIDAS “Finalizes” (locks) invoices once they are first printed/emailed.

Now, there may be some rare circumstances where you need to modify the contents of an existing invoice instead of issuing a new invoice or a credit note.

To that end, we’ve now included an “Unfinalize Invoice” tool.

We don’t encourage the regular use of this tool, for the reasons outlined above. But in exceptional circumstances, this will allow an administrator to remove the “Invoice Date” from a previously “Finalized” invoice, allowing it’s contents to be fully editable again.

Remove Obsolete Invoices

Similar to the “Remove Obsolete Bookings” tool (which allows an administrator to removes ancient bookings from the system), the “Remove Obsolete Invoices” tool does something very similar, but for invoices.

By default, MIDAS retains invoices indefinitely, and many organization’s financial procedures require that they keep records for a number of years.

But if you’ve been using MIDAS for many years, do you really need to retain invoices that were paid over a decade ago!? Probably not! – That’s where the “Remove Obsolete Invoices” tool comes in.

You select a period (6 months – 10 years) before which invoices that were paid in full should be removed from the database.

For example, selecting the “5 years ago” option would remove all invoices that were paid in full at any time before today’s date 5 years ago.

Removing obsolete invoices – and indeed bookings – using these tools are a great way of keeping your database running efficiently.